Spa Place Shipping Policy
Our goal is to process all orders within 24 hours of receipt. Orders are processed and shipped during regular business hours (Monday through Friday, excluding holidays). If we encounter any problems processing or shipping your order you will be contacted within two business days
Orders usually ship in 1-4 business days. Some items require longer ship-out and/or delivery times.
Most ground shipped packages are delivered within 5-10 business days from the day they are shipped.
Urgent Delivery - NOTE: If you make a purchase and select next day delivery, your order might not arrive the next day. Processing time can take 1-2 business days and warehouse time can take 1-2 business days and after that next day delivery can take 1 day. Make sure your bill to and ship to addresses are on file with your credit card company. And then monitor your email and your order status closely in case we notify you of a problem processing your order.
There is no weekend pickup or delivery for Overnight or Three-Day Shipping.
International and U.S. Territory shipping
International Shipping Now Available!We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
 |
Register with Bongo and receive a U.S. shipping address. |
 |
Enter the Bongo address as both your billing and shipping address. |
 |
Use the credit card that you have on file with Bongo as the payment method. |
 |
Once the order arrives at Bongo, log into your account to forward to your country. |
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
| Click Below to Get Started: |
Free Shipping
The free shipping offer is not available for shipments to Alaska and Hawaii.
On occasion there may be unforeseen delays in shipping your order. We will notify you via email if we determine your order will not ship by the timeframe stated above.
Need Additional Assistance? Please call 1-800-587-7727 to contact us or
All Content and Intellectual Property is under Copyright Protection | Spa Place Inc. © 2001 - 2011. Website design by Two Tall Design, LLC